INDEPENDENCE, Ohio–(BUSINESS WIRE)–Nations Lending, a leading national full-service mortgage lender, today added to its executive team by brining on Cindy Baird as its Executive Vice President of National Operations. The move comes as the company continues to make strategic investments in both retail branch expansion and internal operations, namely in the underwriting, processing, and post-closing departments.
A seasoned mortgage executive with a proven track record in both origination and operations, Baird is expected to make an immediate impact on the business. In addition to ensuring streamlined and efficient operations, Baird will also work to develop and implement processes that have a direct impact on the borrower experience. Prior to joining Nations, Baird served as Executive Vice President of National Operations for Homeowners Financial Group USA.
“She’s a fantastic addition to a company that first and foremost prides itself on making the home loan process feel intuitive and more human,” said Eric Roman, Executive Vice President of Nations Lending. “Operations play a key role in that, from how a borrower moves through the application process to the speed at which they can get their file underwritten and processed and over to the closing table.”
Baird will take ownership of the fulfillment team at Nations, not only working to deliver first-class service to borrowers but also to Nations’ 120-plus branches and hundreds of channel partners.
“It’s an opportune time to join the team,” Baird said. “Over the last few years, the industry has seen eye-popping growth thanks largely to a refi boom and record-low interest rates. But Nations has positioned itself to thrive over the long term, not just during the boom. By growing steadily but strategically and maintaining nearly all of its MSRs, I see the company as being in a very advantageous position over the next five to seven years.”
Since its founding in 2003, Nations Lending has become one of the fastest-growing independent lenders in the country. It retains more than 98 percent of its mortgage servicing rights – the only way it could ensure a quality end-to-end experience for borrowers – and has expanded with new branches across the U.S.
For more information, please visit www.nationslending.com.
About Nations Lending
Nations Lending Corporation™ is one of the fastest-growing mortgage lenders in the U.S. Headquartered in the Cleveland, Ohio area, it is licensed to lend in all 50 states and employs more than 1,200 at its corporate headquarters and throughout 120 branches across the U.S. The company makes its mission of “home loans. made human.™” an integral part of its mortgage experience, offering tailored customer service and a variety of programs to suit any home buyer’s needs: FHA, VA, Conventional, Jumbo, USDA, and more. Nations is an agency-direct lender with Fannie Mae, Freddie Mac and Ginnie Mae and retains mortgage servicing rights on 96 percent of the loans it originates. The company is a two-time Inc. 5000 winner, which lists the fastest-growing privately held companies in the country. Nations was named a top-100 lender by National Mortgage Professional Magazine; a six-time winner of Scotsman Guide’s Top Mortgage Lenders; and a Top Workplaces for Millennials winner by Fortune Magazine. Nations consistently ranks as a top IMB at National Mortgage Professional and Mortgage Executive Magazine. For more information, visit www.NationsLending.com.