customer

Tata Communications and NiCE Partner to Transform Global Contact Centres with AI-Powered Customer Engagement

Strategic alliance brings together Tata Communications Kaleyra and NiCE CXone Mpower platforms to deliver seamless, AI-powered customer experience at scale MUMBAI, India, Nov. 3, 2025 /PRNewswire/…

1 day ago

Over 600 Customers Visit Liberty General Insurance Branches During Customer Experience Week 2025, Celebrating Trust and Service Excellence

MUMBAI, India, Oct. 31, 2025 /PRNewswire/ -- Liberty General Insurance Ltd. recently celebrated Customer Experience (CX) Week 2025, reaffirming its…

2 days ago

Netcore Cloud Launches Agentic Marketing Stack in Collaboration with Google Cloud to Disrupt the Future of Marketing

A first-of-its-kind tech stack where autonomous AI agents think, decide, and act to drive continuous growth and real business results…

3 days ago

IMG Wins Two 2025 Travel Weekly Magellan Awards

INDIANAPOLIS, Oct. 30, 2025 /PRNewswire/ -- IMG (International Medical Group) has been recognized with two Travel Weekly Magellan Awards for excellence…

5 days ago

ibex Bohol Awarded First-Ever TESDA Enterprise-Based Education and Training Accreditation in Region

Milestone accreditation underscores ibex’s role as a leader in community-focused workforce training October 28, 2025 21:00 ET  | Source: Ibex…

7 days ago

ST Engineering iDirect ‘s AI-Powered Network Analytics Platform Improves Customer Experience and Operational Performance

Anomaly detection use case will be demonstrated live with partner Q-KON at AfricaCom 2025 HERNDON, Va., Oct. 28, 2025 /PRNewswire/…

1 week ago

Tagvenue Launches Tagvenue PRO, Bringing AI to Help Venues Win More Bookings

Tagvenue has launched Tagvenue PRO, an AI-powered platform that simplifies venue management by automating lead responses, payment tracking, and performance…

1 week ago

Nexteer Opens Mexico Technical Center to Advance Engineering Support, Testing & Validation Capabilities

Tech Center Enhances Local Innovation & Customer Support to Drive North American Growth AUBURN HILLS, Mich. and QUERÉTARO, Mexico, Oct.…

1 week ago

Startek honored with the AAA DI-verse Certification for disability inclusion excellence

Recognition marks Startek's commitment to building an inclusive and accessible workplace for all MUMBAI, India, Oct. 24, 2025 /PRNewswire/ -- Startek®,…

2 weeks ago

Joget Unlocks Autonomous Productivity Across HR, Procurement, Customer Service, and Supply Chain with No-Code AI Agent Builder

Joget AI Agent Builder enables teams across every department to create goal-driven agents that execute autonomously, yet remain governed by…

2 weeks ago