customer

Netcore Unbxd Launches ‘Enrichment for Agentic Commerce’ to Make Retailers Visible in the Age of AI Shopping

The new AI-powered platform structures and enriches product catalogues, enabling discovery by ChatGPT, Gemini, and other emerging shopping agents NEW…

1 month ago

Andor Health’s Agentic AI Platform, ThinkAndor, Receives Frost & Sullivan’s 2025 North American Transformational Innovation Leadership Recognition for Excellence in Acute Care Virtual Health

Recognized for its transformational innovation and customer impact in driving the evolution of acute care virtual health through advanced, agentic…

1 month ago

NCS Receives Frost & Sullivan’s 2025 Singapore Company of the Year Recognition in the Managed IT Services Industry

NCS is driving digital transformation, resilience, and customer value through comprehensive managed IT services and innovation in Singapore's evolving technology…

1 month ago

Tata Communications and NiCE Partner to Transform Global Contact Centres with AI-Powered Customer Engagement

Strategic alliance brings together Tata Communications Kaleyra and NiCE CXone Mpower platforms to deliver seamless, AI-powered customer experience at scale MUMBAI, India, Nov. 3, 2025 /PRNewswire/…

1 month ago

Over 600 Customers Visit Liberty General Insurance Branches During Customer Experience Week 2025, Celebrating Trust and Service Excellence

MUMBAI, India, Oct. 31, 2025 /PRNewswire/ -- Liberty General Insurance Ltd. recently celebrated Customer Experience (CX) Week 2025, reaffirming its…

1 month ago

Netcore Cloud Launches Agentic Marketing Stack in Collaboration with Google Cloud to Disrupt the Future of Marketing

A first-of-its-kind tech stack where autonomous AI agents think, decide, and act to drive continuous growth and real business results…

1 month ago

IMG Wins Two 2025 Travel Weekly Magellan Awards

INDIANAPOLIS, Oct. 30, 2025 /PRNewswire/ -- IMG (International Medical Group) has been recognized with two Travel Weekly Magellan Awards for excellence…

2 months ago

ibex Bohol Awarded First-Ever TESDA Enterprise-Based Education and Training Accreditation in Region

Milestone accreditation underscores ibex’s role as a leader in community-focused workforce training October 28, 2025 21:00 ET  | Source: Ibex…

2 months ago

ST Engineering iDirect ‘s AI-Powered Network Analytics Platform Improves Customer Experience and Operational Performance

Anomaly detection use case will be demonstrated live with partner Q-KON at AfricaCom 2025 HERNDON, Va., Oct. 28, 2025 /PRNewswire/…

2 months ago

Tagvenue Launches Tagvenue PRO, Bringing AI to Help Venues Win More Bookings

Tagvenue has launched Tagvenue PRO, an AI-powered platform that simplifies venue management by automating lead responses, payment tracking, and performance…

2 months ago