By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
Life Care NewsLife Care NewsLife Care News
  • Home
  • Business
    • Business
  • News
  • Tech
  • Entertainment
  • Health
  • Education
  • Automobile
  • Sports
Search
Technology
  • Advertise
  • Advertise
Health
Entertainment
  • Home
  • Business
    • Business
  • News
  • Tech
  • Entertainment
  • Health
  • Education
  • Automobile
  • Sports
  • Advertise
  • Advertise
Copyright © 2015 - 2024 LifeCareNews Network. All Rights Reserved.
LIFE CARE IS REGISTERED MAGAZINE IN RNI, NO.GUJGUJ/2015/71283
Reading: Rackspace Technology Partners with American Logistics to Launch a Customized, Cloud-Native AWS Environment for Enhanced Efficiency and Customer Experience
Share
Notification Show More
Font ResizerAa
Life Care NewsLife Care News
Font ResizerAa
  • Education
  • Automobile
  • Entertainment
  • News
  • Tech
  • Sports
Search
  • Home
  • Home
    • Home 1
    • Default Home 5
  • Categories
  • Categories
    • Tech
    • Entertainment
    • Automobile
    • Sports
    • Education
    • News
    • Health
  • Bookmarks
  • Bookmarks
  • More Foxiz
    • Sitemap
  • More Foxiz
    • Sitemap
Follow US
  • Advertise
  • Advertise
Copyright © 2015 - 2024 LifeCareNews Network. All Rights Reserved. LIFE CARE IS REGISTERED MAGAZINE IN RNI, NO.GUJGUJ/2015/71283
Tech

Rackspace Technology Partners with American Logistics to Launch a Customized, Cloud-Native AWS Environment for Enhanced Efficiency and Customer Experience

GlobeNews Wire
Last updated: 28/01/2025 10:55 PM
GlobeNews Wire
Share
6 Min Read
Rackspace Technology Partners with American Logistics to Launch a Customized, Cloud-Native AWS Environment for Enhanced Efficiency and Customer Experience
SHARE
Rackspace Technology Partners with American Logistics to Launch a Customized, Cloud-Native AWS Environment for Enhanced Efficiency and Customer Experience

SAN ANTONIO, Jan. 28, 2025 (GLOBE NEWSWIRE) — Rackspace Technology® (NASDAQ: RXT), a leading provider of hybrid, multicloud, and AI technology services, today announced working with American Logistics to launch a state-of-the-art NEMT (Non-Emergency Medical Transportation) platform, cloud-native AWS environment that reimagines healthcare transportation capabilities to transform a company’s enterprise operations to realize the goals of providing the future of NEMT transportation for their clients.

“It’s truly transformational for our organization and our member-centric technology vision,” said Jeff Kuckenbaker, chief technology officer at American Logistics. “The partnership with Rackspace and AWS tech stack has ensured our success in building a state-of-the-art NEMT platform capable of meeting the needs of our client/members both now and in the future.”

Since 1999, American Logistics has been at the forefront of mobility services, specializing in non-emergency medical transportation (NEMT) for Medicare and Medicaid beneficiaries who lack access to reliable healthcare services. Based in St. George, Utah, the company is a vital link between healthcare insurers and nationwide transportation providers. American Logistics excels in orchestrating complex transportation logistics, managing everything from eligibility verification to compliance with diverse regulations and requirements.

The situation

Historically, American Logistics relied on its proprietary software platform modified from legacy design. While this approach was functional, it led to operational complexities that hindered the company’s growth potential. Customer service representatives struggled to master the intricacies of ever-changing insurance plan benefits and state and federal requirements in legacy systems when addressing the dynamic and changing transportation landscape.

Recognizing these challenges, American Logistics sought a strategic partner to reimagine its technology platform to realize the benefits of modern microservice architectures, AWS HiTrust, by design and cloud-native scalability, enabling the company to meet the goals of a growing healthcare client needs while upholding the exceptional member service standards they are known for.

“We are determined to redefine transportation management in the healthcare space,” said Kuckenbaker. “Our mission is to combine our unwavering commitment to excellence with much-needed innovation in our space, providing seamless accessibility to those who need it most.”

The Solution

Rackspace Technology implemented a flexible solution leveraging AWS to create a unified, scalable platform to handle complex, custom requirements for non-emergency healthcare transportation. The new architecture features an event-driven microservices model deployed across six domains in Amazon Elastic Kubernetes Service (EKS) containers, supported by Amazon DynamoDB for operational data and Amazon Simple Notification Service (SNS) for effective event handling.

Data is funneled into Amazon Aurora for robust reporting capabilities. Using Terraform; the Rackspace team introduced Infrastructure as Code (IaC) to empower American Logistics’ DevOps team with streamlined cloud infrastructure management. The newly designed system includes automated workflows that eliminate the need for specialized knowledge, allowing staff to focus on delivering superior service.

“The collaboration between Rackspace and American Logistics symbolizes a commitment to innovation and excellence in healthcare transportation,” said D K Sinha, President of Public Cloud at Rackspace Technology. “By replacing legacy systems with a unified platform, we are enabling American Logistics to manage the intricate requirements of non-emergency healthcare transportation efficiently. With our partnership with AWS, customers gain scalable infrastructure, supported by our expertise for a successful deployment.”

The result

The resulting platform has significantly enhanced American Logistics’ service delivery capabilities. The system automatically processes complex business rules and eligibility verifications while proactively identifying and resolving common issues. By leveraging comprehensive trip histories and streamlined workflows, the modernized platform has transformed operational efficiency, ultimately improving member experiences.

Click here to read more and watch the case study video about the Rackspace Technology American Logistics AWS Cloud-Native solution.

About Rackspace Technology 

Rackspace Technology is a leading end-to-end, hybrid, multicloud, and AI solutions company. We can design, build, and operate our customers’ cloud environments across all major technology platforms, irrespective of technology stack or deployment model. We partner with our customers at every stage of their cloud journey, enabling them to modernize applications, build new products, and adopt innovative technologies. 

About American Logistics

Founded in 1999 and headquartered in St. George, Utah, American Logistics is an industry-leading technology-enabled services company known for delivering high-quality transportation management for healthcare payors and systems nationwide. The company is committed to innovative coordination for Medicaid and Medicare populations that lack access to care, fostering healthier living through its proprietary technology, remarkable people, and quality transportation provider network in markets across the United States. To learn more about American Logistics’ pledge to provide equitable transportation options and improve health outcomes, visit americanlogistics.com.

Media Contact: Natalie Silva, publicrelations@rackspace.com 

You Might Also Like

CLO and Coach Announce Global 3D Design Contest: “The Handbag Edit”

AV-Comparatives Releases 2024 Advanced Threat Protection Test Results for Enterprise Cybersecurity Solutions

Ndax Becomes The Official Crypto Trading Platform Partner Of The 2025 Stanley Playoffs

Akkodis Acquires Raland Compliance Partners and Expands Life Sciences Consulting Capabilities

Canara HSBC Life Insurance Partners with GIC Housing Finance to Strengthen Financial Security for Home Loan Borrowers

TAGGED:americanannouncedantonioawscloud-nativecustomerefficiencyenhancedenvironmentexperiencefutureglobehealthcarehybridjanlaunchleadinglogisticsmedicalmulticloudnasdaqnemtnewswirenonemergencypartnersplatformproviderrackspacerxtsanservicesstateoftheartTechnologytodaytransportationuncategorizedworking

Sign Up For Daily Newsletter

Be keep up! Get the latest breaking news delivered straight to your inbox.

By signing up, you agree to our Terms of Use and acknowledge the data practices in our Privacy Policy. You may unsubscribe at any time.
Share This Article
Facebook Twitter Copy Link Print
Share
Previous Article Mattermost to Deliver AI-Powered Collaboration for Azure Secret and Top Secret Environments Mattermost to Deliver AI-Powered Collaboration for Azure Secret and Top Secret Environments
Next Article ThoughtExchange Appoints former Clio, AlayaCare COO George Psiharis as CEO to Lead Next Phase of Growth ThoughtExchange Appoints former Clio, AlayaCare COO George Psiharis as CEO to Lead Next Phase of Growth

Stay Connected

FacebookLike
TwitterFollow
PinterestPin
InstagramFollow
YoutubeSubscribe
Google NewsFollow
LinkedInFollow
MediumFollow
- Advertisement -

Latest News

Monarch Strikes Gold — A Win That Could Change How the World Sees Indian Brandy
Monarch Strikes Gold — A Win That Could Change How the World Sees Indian Brandy
Food 10/06/2025
Cisco Transforms Security for the Agentic AI Era, Further Fusing Security into the Network
Cisco Transforms Security for the Agentic AI Era, Further Fusing Security into the Network
Business 10/06/2025
Cisco Transforms Security for the Agentic AI Era, Further Fusing Security into the Network
Cisco Unveils Secure Network Architecture to Accelerate Workplace AI Transformation
Business 10/06/2025
Compass Mining Launches New Brand Identity, Marking a New Chapter in Its Growth Journey
Compass Mining Launches New Brand Identity, Marking a New Chapter in Its Growth Journey
Business 10/06/2025
//

We increase the awareness of millions of users through our news networks. We are one of the most trusted news networks in the world.

Quick Link

  • About Us
  • Contact Us
  • Editorial Guidelines
  • Privacy Policy
  • Terms and Conditions

Top Categories

  • Automobile
  • Education
  • Entertainment
  • Health
  • News
  • Sports
  • Tech

Sign Up for Our Newsletter

Subscribe to our newsletter to get our newest articles instantly!

Life Care NewsLife Care News
Follow US
Copyright © 2015 - 2024 LifeCareNews Network. All Rights Reserved. LIFE CARE IS REGISTERED MAGAZINE IN RNI, NO.GUJGUJ/2015/71283
Join Us!
Subscribe to our newsletter and never miss our latest news, podcasts etc..

Zero spam, Unsubscribe at any time.
Welcome Back!

Sign in to your account

Username or Email Address
Password

Lost your password?