Tag: India Benchmarking
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India's Biggest CX Benchmark Just Got Bigger: Twimbit, Nasscom and Kyndryl Set to Launch The State of CX India 2026, Benchmarking 500 Companies Across India
MUMBAI, India, Sept. 29, 2026 /PRNewswire/ — After putting India’s CX performance at 3.17 out of 5 in 2025, Twimbit, Nasscom and Kyndryl are expanding the study to 500 companies to understand what has changed and where customer experience still has room to improve. …
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